It's been twelve days since the university took down our online platform and it is still not up. A note posted at 11 p.m. on Friday said that they decided to go back to the old platform. Two days later the old platform is still not up. They are offering us the option to finish the class with the new deadlines that the instructors will notify us of after the system is back up, or drop the class and retake it at no additional charges. Since I was on the last week of class, I don't think I am going to drop it.
This experience has taught me that they were not adequately prepared for this, and did not seem to have a good plan to handle the situation. That is disappointing, but I hope they learn from it and will be better prepared next time. The fact of the matter is, you should never assume that an upgrade will run smoothly. I don't think anyone expected it to be this bad, but just simple planning of doing this while we were on break, could have cut this inconvenience down from 12 days to 5 days.
I just keep telling myself that I'm almost done.
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